{"id":347,"date":"2021-05-26T05:43:49","date_gmt":"2021-05-26T05:43:49","guid":{"rendered":"http:\/\/apptechllc.com\/?page_id=347"},"modified":"2024-10-04T12:09:56","modified_gmt":"2024-10-04T12:09:56","slug":"support","status":"publish","type":"page","link":"https:\/\/apptechllc.com\/products\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='inner-page'  class='avia-section main_color avia-section-small avia-no-border-styling  avia-bg-style-parallax   av-minimum-height av-minimum-height-custom  container_wrap sidebar_right' style='background-color: #eeeeee;  '  ><div class='container' style='height:120px'><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-347'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_three_fifth  flex_column_div av-zero-column-padding first  \" style='border-radius:0px; '><div  style='padding-bottom:0px; ' class='av-special-heading av-special-heading-h1  blockquote modern-quote  '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Support<\/h1><div class ='av-subheading av-subheading_below  ' style='font-size:16px;'><p>The support you need, when you need it.<\/p>\n<\/div><div class='special-heading-border'><div class='special-heading-inner-border' ><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-347'><div class='entry-content-wrapper clearfix'><br \/>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='support'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-bg-style-scroll   container_wrap sidebar_right' style=' margin-top:40px; margin-bottom:-50px; '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-347'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-equal-height-column-flextable -flextable' style='margin-top:-50px; margin-bottom:0px; '><div class=\"flex_column av_three_fifth  flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding first  \" style='border-radius:0px; '><p><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p>While we certainly support <a href=\"https:\/\/apptechllc.com\/products\/cloud-claims\/\" target=\"_blank\" rel=\"noopener\">Cloud Claims<\/a> and <a href=\"https:\/\/apptechllc.com\/products\/mir-express\/\" target=\"_blank\" rel=\"noopener\">MIR Express<\/a>, we\u2019ll continue to support our customers who use our Incident Management System (IMS) and our Electronic First Report (eFR) by whatever means they choose \u2014 phone, email, web meetings, or screen sharing. The capabilities of those products will be migrated to Cloud Claims, as will the customers who use them. Until then, we\u2019ll continue to support them as we always have.<\/p>\n<p>Please let us know if you have any questions.<\/p>\n<p>If you need immediate support, please call us at<strong><span class=\"avia_iconbox_title\" data-update_with=\"label\"> 1-888-337-5204<\/span><\/strong>. We&#8217;re here to help.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap avia-button-left  popup-support' ><a href='#!'  class='avia-button  avia-color-theme-color   avia-icon_select-yes-right-icon avia-size-medium avia-position-left '   ><span class='avia_iconbox_title' >Get Support<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue885' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div class='flex_column_table av-equal-height-column-flextable -flextable' style='margin-top:-50px; margin-bottom:0px; '><div class='av-flex-placeholder'><\/div><div class=\"flex_column av_two_fifth  flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding   \" style='border-radius:0px; '><div  class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img fetchpriority=\"high\" fetchpriority=\"high\" decoding=\"async\" class='wp-image-825 avia-img-lazy-loading-not-825 avia_image' src=\"https:\/\/apptechllc.com\/wp-content\/uploads\/support-1030x834.png\" alt='APP Tech Support' title='Support' height=\"834\" width=\"1030\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/apptechllc.com\/wp-content\/uploads\/support-1030x834.png 1030w, https:\/\/apptechllc.com\/wp-content\/uploads\/support-300x243.png 300w, https:\/\/apptechllc.com\/wp-content\/uploads\/support-768x622.png 768w, https:\/\/apptechllc.com\/wp-content\/uploads\/support-1536x1243.png 1536w, https:\/\/apptechllc.com\/wp-content\/uploads\/support-1500x1214.png 1500w, https:\/\/apptechllc.com\/wp-content\/uploads\/support-495x400.png 495w, https:\/\/apptechllc.com\/wp-content\/uploads\/support-845x684.png 845w, https:\/\/apptechllc.com\/wp-content\/uploads\/support-705x571.png 705w, https:\/\/apptechllc.com\/wp-content\/uploads\/support.png 1920w\" sizes=\"(max-width: 1030px) 100vw, 1030px\" \/><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. 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